Frequently Asked Questions

Have a question?

If you have a question about our Franz Josef hot tubs, please take a look through the frequestly asked questions below. If th answer to your question is not there, please feel free to contact us.

Yes, we supply fresh drinking water & cups

Good Sized pools towels are included in your entry. Extra towels, if needed,  are available for a $5 donation to the community box.

Each site has it’s own small wooden shelter. Alternatively we provide  private showers/toilets  for you to use.

When we show you your tub we aim to have the water heated to 38 to 40D Celsius. The temperature is easily adjusted by adding more cold or opening up the air intake on the fire box to get the fire roaring. You are in control of the temperature during bathing.

No, although private, the Hot Tubs are close to each other.  Waiho is a quiet place so is not suitable for music. If you want to listen to your own music, please bring your ear buds.

Yes, we do have bathing suits available, in a range of sizes for hire and purchase. 

Have a look at some of the pictures on our site to get an idea. To enter the tub you climb up two sturdy steps.  There is a solid hand rail to hold on to as you climb from the top step, over the edge onto the seat inside the tub.

Waiho is a magical place in the rain and a wonderful Franz Josef rainy day activity.  The shelters keep your possessions dry.  Some of your tub has a cover over it.

Our stainless steel hot tubs were manufactured by Degree 43, a Christchurch-based company. We love the design with the submerged wood fire in the tub.  

Each booking is for one (1) hour.  Please do arrive 5 minutes before your booking and we will take you to your site.  Once time is up your tub will slowly start to drain.

Yes, it sure is. It’s quite a good family activity. Due to that the submerged fire keeps heating the water while you are in the hot tub we have no control over the temp of the water. (You are in control of that) For this reason our experience is not suitable for children under 5 years old.  Waiho Hot Tubs are a quiet place, so if that does not sound like your family then it might not be the right option.Bookings after 5.30 pm are for adults only.


Waiho Hot Tubs are located towards the North end of Cron Street, Opposite the Department of Conservation Building.  Find us at 64B Cron Street, Franz Josef.

We do not recommend bathing in out hot tubs, during pregnancy, due to that the submerged wood fire will keep heating the water while you are bathing. It is possible to not notice the increased temp. and find you are hotter than you intended.  That said, we do still have women that are pregnant that still choose to bathe.  If you have any concerns about having a Hot Pool during your pregnancy, please consult your GP or obstetrician.